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FAQ: What security procedures will be in place during the state examination

What security procedures will be in place during the state examination

PSI has a number of security procedures that will be in place during the examination and must be adhered to by all applicants taking the exam:

· Calculators used for the exam must be silent and battery-operated. They must also be non-programmable and without paper-tape printing capabilities. Calculators must not have a keyboard containing the alphabet.

· PSI recommends not bringing personal belongings into the exam room. Any personal belongings that you bring to the exam must be put in the secure storage that is provided at each site before you will be allowed access to the exam room. Personal belongings not allowed into the exam room include, but are not limited to, the following:

o Electronic devices of any type, including mobile phones, recording devices, electronic/smart watches, cameras, pagers, laptop computers, tablet computers such as iPads, music players, radios or electronic games.

o Bulky or loose clothing or outerwear that could be used to conceal recording devices or notes. For security purposes, outerwear includes, but is not limited to, the following: open sweaters, cardigans, shawls, scarves, hoodies, vests, jackets and coats are not permitted in the exam room. In the event you are asked to remove the outerwear, you must have appropriate attire, such as a shirt or blouse, underneath.

o Hats or headgear not worn for religious reasons or worn as religious apparel, including hats, baseball caps, or visors.

o Other personal items, including purses, notebooks, reference or reading material, briefcases, backpacks, wallets, pens, pencils, other writing devices, food, drinks, and good luck items.

· PSI is not responsible for any damage, loss, or theft of any personal belongings or prohibited items brought to, stored at, or left behind at the examination site. This is true even though each exam site will provide secure storage for personal items. PSI assumes no responsibility in respect to such items and makes no representation that the secure storage provided will be effective in protecting such item from theft, loss or damage.

· If you leave any items at the examination site after you have completed your exam and do not claim them within 30 days, PSI will dispose of them or donate them, at its discretion.

· If someone accompanies you to the exam location, they may not wait in the exam center, inside the building or on the building grounds. This applies to any guests accompanying a candidate, including drivers, children, friends, family members, colleagues, instructors or others.

· Candidates may not smoke, eat or drink in the examination center.

· During the check-in process, all candidates will be asked if they possess any prohibited items. You may also be asked to empty your pockets and turn them out for the proctor to ensure they are empty. The proctor may also ask you to lift up the ends of your sleeves and the bottoms of your pant legs to ensure you are not hiding notes or electronic devices there.

· Proctors will also carefully inspect eyeglass frames, tie tacks, or any other accessory that could be used to hide a recording device. Proctors may ask to inspect items in candidates’ pockets.

· If prohibited items are found during check-in, candidates must put them in the provided secure storage or return these items to their vehicle. PSI will not be responsible for the security of any personal belongings or prohibited items brought to the exam scene and will not guarantee the security of the storage offered.

· Any candidate for affiliate broker license possessing prohibited items in the examination room shall immediately have his or her test results invalidated, and PSI will notify the Tennessee Real Estate Commission of the occurrence.

· Any affiliate broker candidate found to be giving or receiving assistance on an exam, possessing unauthorized materials, or who violates any security regulations will be asked to surrender all examination materials and leave the examination center. All such instances will be reported to the Tennessee Real Estate Commission.

· Copying or communicating examination content violates a candidate’s contract with PSI, as well as federal and state law. Either may result in the disqualification of examination results and may also lead to legal action.

· Once candidates have been seated and the examination begins, they are only permitted to leave the examination room to use the restroom and must obtain permission from the proctor to do so. Candidates will not receive extra time to complete the exam because of restroom breaks.

Related Questions

If I fail my exam will I know what areas I need to study for a retake?

If you are unsuccessful in passing the affiliate broker state exam, you will be provided with a written analysis of your test results, which should be useful in preparing to retake the exam.

How far in advance do I need to schedule my TN state licensing exam?

You can schedule your exam session at least 6 weeks in advance, if you prefer. Your best chance of getting an appointment on your preferred date is to contact PSI about 4 to 6 weeks before your preferred testing date.

Who do I contact if I have a question about the TN state exam?

For questions or requests for more information about the exam itself, you can refer to the candidate booklet for the exam or contact PSI at 1-800-733-9267 or online at

If I am a non-resident are there extra steps to schedule my exam?

As an agent licensed in another state, you must be affiliated with a firm that is licensed to operate in Tennessee with a principal broker who is licensed in Tennessee.

May I bring a calculator to my TN state exam?

You may bring a battery-operated calculator for use during the exam, but it must be operated silently. It cannot be programmable and must not have a keyboard containing the alphabet nor paper-tape printing capabilities.

How long will it take for the testing center to issue my exam results?

Your score will appear immediately on the computer screen after you have finished the exam. This will happen automatically at the end of the time allowed for the examination.

I failed my state licensing exam. What do I do now?

The affiliate broker exam is divided into two sections: national and state. If you pass one section, but not the other, you will only need to retake the section you failed. A passing score for one section of the exam will stay valid through two retakes of a failed section or for 6 months, whichever comes first.

Who administers the state licensing exam for a TN license?

The Tennessee Real Estate Commission has contracted with PSI Examination Services (PSI) to conduct the examination program. PSI offers the state exam through a network of computer examination centers in Tennessee.

What security procedures will be in place during the state examination

PSI has a number of security procedures that will be in place during the examination and must be adhered to by all applicants taking the exam.

What is the cost of the TN state exam for affiliate broker applicants?

The fee for the exam is $39, whether you are taking only the Tennessee-specific portion or both portions of the exam. The registration fees are not refundable nor transferrable.

What items may I take into my TN state licensing exam appointment?

You may not take any personal items into the testing center. PSI is not responsible for any personal items and recommends you leave them in a secure place while you take your exam.

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